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Translations Best practice in Spanish version Best practice in French version Best practice in English version

AG2R LA MONDIALE : an example of governance integrating stakeholders

1. Organizational Governance

Strategy and organization

Sector Finance / Bank / Insurance
Year 2015
Country France
Transmitter World Forum for a Responsible Economy

Context

AG2R LA MONDIALE was born in 2008 from the union of a mutual insurance company (La Mondiale) with a group of social protection (AG2R) based on a structure with equal representation of both parties (employees and employers). In a tight economic and financial context, while regulatory requirements and expectations of citizens are becoming stronger, the Group supports democratic governance based on mutual insurance system and equal representation.

Objectives

  • Organize a stable governance that guarantees secure commitments on the long term;
  • Integrate stakeholder (clients, customers) at the heart of decision-making, management and control;
  • Ensure that policyholders benefit directly from the value created by the activity.

APPROACH

 Due to the nature of the two structures which have founded the Group, the stakeholders, who are policyholders, pensioners, companies and professional sectors having an insurance contract, are strongly involved in governing bodies and the decisions they make. Policyholders elect delegates according to the rule of "one person, one vote". These representatives make up the General Assembly of La Mondiale which in turn vote to appoint its directors. Representatives of pensioners, companies and professional sectors are appointed equally by unions representing employees and by organizations representing employers. All bodies of companies included in the scope of AG2R are on a joint model  Best Practice spotted by the World Forum for a Responsible Economy in 2012 and updated in 2015. 

CONTRIBUTION TO COMPANY PERFORMANCE

  • Better understanding of customers.
  • Adaptation of services, rates and products.
  • Pride of affiliation, and therefore customers and partners loyalty.
  • Risk management.

Benefits

  • Long-term vision.
  • Need for transparency.
  • Credibility.
Workforce
10237 (2020)
Turnover
28,3 Md € (2020)
Country
France

AG2R LA MONDIALE

14-16, boulevard Malesherbes
75008 PARIS

www.ag2rlamondiale.fr

Contact

This email address is being protected from spambots. You need JavaScript enabled to view it.

Mise à jour le 24/05/2016

Creative Commons Attribution This work by Réseau Alliances – World Forum Lille is licensed under a Creative Commons Attribution-Non Commercial-NoDerivs 3.0 Unported License.