HEINEKEN takes action to tackle risks in the workplace

HEINEKEN is developing a prevention plan for each brewery and communicating it to staff to make them aware of the possible accidents that can occur in their particular job. The company is making them key players in this initiative by involving them in the reporting of high-risk situations.

To avoid high-risk behaviour, a number of measures have been put in place:

        - The “STOP” behavioural audit programme (preventive observation), which requires workplace behaviour (the wearing of personal protective equipment, workstation posture, etc.) to be analysed for a 20-minute period.

• This encourages good safety practice and raises awareness among employees of dangerous behaviour. This initiative is also applicable to external companies who visit the site (e.g. hauliers);

        - “Safety Challenges” encourages employees to be key players in the initiative and the best suggestions are rewarded (book tokens, gift vouchers, etc.).

• Example: a safety rail was installed at the edge of the fluid tank after it was identified as a fall risk and reported by an employee.

At the Mons-en-Baroeul brewery, security at the site is a fundamental issue:

            - A weekly meeting is held by a cross-disciplinary team to identify risks within the framework of the TPM (Total Productive Management) initiative;
            - There are safety signs informing staff of the code of good conduct and visitors must complete a safety quiz before being allowed on site;
            - Team meetings always start with a quick safety briefing

In 2014, the brewery organised a dedicated Safety Day during which production was put on hold so that everyone could attend.

• 250 participants were made aware of the risks, mainly regarding falls and slips, with the emphasis on understanding the consequences of an accident.