VITAME encourages the development of its employees to provide a quality service

Recruitment and training

A diversified recruitment which combats exclusion thanks to a recruitment tool (LUCIDE): Structured interviews, with the same questions, the same duration, and the same analytical grid of answers. This tool enables to avoid being influenced by subjective evaluations of the candidate, and also to only consider the qualities and skills required for the job.

Then, employees undertake a training program to completely integrate them:

• The integration procedure includes a 3 and 1/2 hour long training session on the operating rules and to get to know the company and its activites, then a one month tutoring performed by employees with experience in the position.
• A monthly continuous training with concrete and practical modules is organized: Ergonomy module, pathology, meal preparation for elderly people. These modules are based on the Assistance de vie au famille (Life assistance for families) training program. It is complemented by basic training on housework and ergonomy, which raises awareness on working postures, cleaning methods and safety.

Accompanying employees

Support is being provided for employees in difficulty (i.e: who cannot read or write). A "movement and position" training is a skills improvement session for housework assistants, who can then continue to work with a customer requiring services to individuals. Other examples of support:

• training puts all employees on the same level in terms of basic functioning rules of a community: what am I to do in case of sick leave? How do I know the rights I am entitled to in the company, etc
• a housework assistant employee can be accompanied by the sector manager to undertake training to attain the status of Assistante de vie (caregiver). After 3 years of experience, she can ask for a validation of her work experience and obtain recognition of her diploma.